Off Road Tents AU and the manufacturers reserve the right to first fix your product with a replacement part, before giving out a total refund. Shipping costs from Off Road Tents AU to the customer will not be refunded. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund, which depends on the evaluation made by Off Road Tents AU and/or the manufacturer of the item, regarding any defects or damages. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If in 48 hours you cannot set up a time and date for the item to be delivered and sign it off, then you (customer) will be held accountable for paying for the shipment cost back to the warehouse, as well as a 20% restocking fee. In case you (customer) are not there to sign off your delivery, we will give you 48 hours (in which we'll try to contact you). When Customer Isn't There To Sign Off Delivery: Any item not in its original condition, is damaged or missing parts for reasons not due to our error or manufacturing defects.There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer, but proceed to contacting Off Road Tents AU first, and then follow the steps mentioned above to apply for a return. To complete your return, we require a receipt or proof of purchase. If you decide that after your purchase of one of our products you want a return, for any other reason than quality and craftsmanship, there is a 20% restocking fee.
Returns are not applicable if there is damage resulting from accident, misuse, abuse, tampering, unreasonable use or normal wear and tear. You must submit proof of date of original purchase. You must provide digital images showing conclusive proof of the defect. If your item has a manufacturing defect in its materials or workmanship, you can proceed to claim your refund or an exchange (continue reading below). The same 20% restocking fee applies for orders that are cancelled after 48 hours from placing the order, or if the item has already been shipped and needs to be called back. You will also have to pay for the shipping of the returned item back to warehouse.Īlso, there is a 20% restocking fee if you decide that you want a return, unless of course the tent or item comes with a manufacturing defect or was damaged during shipping to you. No returns are applicable if there is any ordinary wear and tear or damage caused by improper use or accidents. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it, brand new. Our returns policy lasts 30 days, but it is subject to change depending on the brand of the item. Approximate Installed Weight 28kg (61lbs). If your Slimline II Roof Rack kit uses Foot Rails, add the height of the Slimline II Tray (50mm/ 2") to the height of the Foot Rails to determine the height of the rack from the crown (highest point) of the vehicles roof. If your Slimline II Roof Rack kit uses Legs, add the height of the Slimline II Tray (50mm/ 2") to the height of the Legs to determine the height of the rack from your vehicle’s rain gutters. To determine the approximate height from your vehicle’s roof to the top of your Slimline II Roof Rack, add the height of the Slimline II Tray (50mm/ 2") to the height of the Foot, Grab-on Foot or Strap-On Foot listed above. The t-slots on the tops and bottoms of the rack tray slats and edge profiles accommodate standard 8mm bolts. Read HERE the Slimline II Tray Installation Guide. Read HERE the Load Bed Instruction Guide. 1 x RRSTD09 - Slimline II Tray - 1255mm(W) X 1762mm(L) - by Front Runner. 2 x RRAC901 - Load Bed Nut Kit / Toyota Tacoma 2004+/Tundra 2007+ - by Front Runner. 3 x LASS026 - Universal Load Bed Leg / Tall (Pair) - by Front Runner. This Slimline II cargo carrying rack kit contains the Slimline II tray (1255mm x 1762mm) and 6 Pick-Up Truck Bed Universal Legs that fit into the existing factory/OEM bed tracks.Īll Front Runner Rack Kits contain installation instructions as well as all the components needed to mount the Slimline II Tray to your vehicle.Īll Front Runner Racks are backed by a Limited Lifetime Warranty* 
This kit creates a full-size rack that sits above your Dodge Ram's (2009 + w/OEM bed rails and RamBox) load bed. Slimline 6'4" II Roof Rack Kit For Dodge RAM With Rambox (2009-Current) - by Front Runner Outfitters
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